Clear-com RM-702 User Manual download pdf (Page 39)

WARRANTY

LIMITED

WARRANTY

Clear-Com warrants that at the time of purchase, the equipment supplied

complies with any specification in the order confirmation when used under

normal conditions, and is free from defects in workmanship and materials

during the warranty period.

During the warranty period Clear-Com, or any service company authorized by

Clear-Com, will in a commercially reasonable time remedy defects in

materials, design, and workmanship free of charge by repairing, or should

Clear-Com in its discretion deem it necessary, replacing the product in

accordance with this limited warranty. In no event will Clear-Com be

responsible for incidental, consequential, or special loss or damage, however

caused.

WARRANTY PERIOD

The product may consist of several parts, each covered by a different warranty

period. The warranty periods are:

• Cables, accessories, components, and consumable items have a limited

warranty of 90 days.

• Headsets, handsets, microphones, and spare parts have a limited warranty

of one year.

• UHF wireless IFB products have a limited warranty of one year.

• UHF wireless intercom systems have a limited warranty of three years.

• All other Clear-Com and Drake brand systems and products, including

beltpacks, have a limited warranty of two years.

The warranty starts at the time of the product’s original purchase. The

warranty start date for contracts which include installation and

commissioning will commence from the earlier of date of the Site Acceptance

Test or three months from purchase.

TECHNICAL SUPPORT

To ensure complete and timely support to its customers, Clear-Com’s User

Support Center is staffed by qualified technical personnel. Telephone and

email technical support is offered worldwide by the User Support Center.

The User Support Center is available to Clear-Com’s customers during the

full course of their warranty period. Telephone support during the warranty

Clear-Com offers 24 x 7

customer support if you

have an Extended

Warranty or Service

Contract.

Return Material

Authorization (RMA)

numbers are required for

all returns.

Both warranty and

non-warranty repairs are

available.

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Clear-com RM-702 User Manual Page 39

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