Clear-com FOR-22 User Manual download pdf (Page 25)

Vitec Group Communications

Warranty

LIMITED WARRANTY

Vitec Group Communications (VGC) warrants that at the time of

purchase, the equipment supplied complies with any specification in

the order confirmation when used under normal conditions, and is free

from defects in workmanship and materials during the warranty period.

During the warranty period VGC, or any service company authorized

by VGC, will in a commercially reasonable time remedy defects in

materials, design, and workmanship free of charge by repairing, or

should VGC in its discretion deem it necessary, replacing the product

in accordance with this limited warranty. In no event will VGC be

responsible for incidental, consequential, or special loss or damage,

however caused.

WARRANTY PERIOD

The product may consist of several parts, each covered by a different

warranty period. The warranty periods are:

• Cables, accessories, components, and consumable items have a

limited warranty of 90 days.

• Headsets, handsets, microphones, and spare parts have a limited

warranty of one year.

• UHF wireless IFB products have a limited warranty of one year.

• UHF wireless intercom systems have a limited warranty of three

years.

• All other Clear-Com and Drake brand systems and products,

including beltpacks, have a limited warranty of two years.

The warranty starts at the time of the product’s original purchase. The

warranty start date for contracts which include installation and

commissioning will commence from the earlier of date of the Site

Acceptance Test or three months from purchase.

TECHNICAL SUPPORT

To ensure complete and timely support to its customers, VGC’s User

Support Center is staffed by qualified technical personnel. Telephone

and email technical support is offered worldwide by the User Support

Center.

The User Support Center is available to VGC’s customers during the

full course of their warranty period.

Instructions for reaching VGC’s User Support Centers are given below.

Return Material Authorization

(RMA) numbers are required

for all returns.

Both warranty and

non-warranty repairs are

available.

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Clear-com FOR-22 User Manual Page 25

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